Hahndorf | Nairne | Mt. Barker Sth | Woodside
Home Site Map Email

Home > Services

Hahndorf Surgeries - Our Services

 

After Hours

An after-hours general practice service is based at the Mt Barker Hospital outpatients department, known as GP-Care. It is NOT a hospital service.

GP-Care is wholly owned by the Adelaide Hills Division of General Practice. Local hills GPs will be servicing GP-Care on a roster basis in a private capacity - it is not a bulk-billing service. Opening Times for GP-Care are:

- Monday - Friday 6.30pm to 9.00pm
- Saturday 1.00pm to 6.00pm
- Sunday Public Holidays 10.00am to 6.00pm

An appointment can be made by ringing GP-Care on 1300 472273 or just turn up and you'll be booked in at the earliest opportunity. Please be aware that the Doctor on duty may be called to attend to an emergency. These circumstances are beyond the Doctor's control.

A maximum gap fee of $35 will be charged in addition to the Schedule Fee.

Full payment for your visit to GP-Care is required at the time of consultation.
EFTPOS and HIC on-line claiming is provided.

You can phone GP-Care on 1300-472-273, or if an emergency the Mt Barker Hospital direct on 8393 1777.

Back to table of contents.

Consulting Times, Appointments & Telephone Access

Appointments are available between 9.00am to 5.30pm weekdays, and 9.00am to 12.00noon Saturdays.
Evening sessions: Tuesday Wednesday to 7.00pm at Hahndorf.

Standard consult is approx 15 mins.
Please inform the receptionist if a longer appointment is required for a more complex problem or special examination.
You can contact your doctor by phone during normal surgery hours (Monday-Friday 9am-5.30pm).

For all childhood immunisations a standard appointment would need to be booked with your GP and the standard fee applies.

For all hypnotherapy appointments: 1 hour appointments would need to be booked in with Dr John Entwistle or Dr Con Tsourtos. We do ask that if you need to cancel 24 hours notice would be appreciated. A non-cancellation fee does apply to hypnotherapy appointments.

Emergencies will be put straight through, but your doctor may wish to phone you back at the end of a consulting session.

Back to table of contents.

Ethics and Confidentiality

This practice is committed to maintaining the confidentiality of your personal health information. Your medical record is a confidential document.

Consistent with our committment to quality care this practice has developed a policy to protect patient privacy in compliance with privacy legislation.

Please feel free to examine our privacy policy available from reception at any one of our clinics.

Patient Feedback is very important to us in the area of ongoing patient care and your comments and suggestions are always welcome.

Your Rights:
Please feel free to talk to your doctor or staff member with your suggestions or concerns. You may write to us or email:
hahndorf@hahnmedi.com.au or use our suggestion box in each of our waitrooms.

More formal complaints can be directed to the SA Medical Board, 91 Payneham Road, St Peters 5073. Ph: 8362 7811 or Health Care Complaints Commission, GPO Box 65, Rundle Mall, Adelaide 5000, Ph: 1800 188 115.

Back to table of contents.

Fees

This practice charges less than the AMA rate, and fees are based on the schedule fee recommended by the Government. Due to Government legislation we cannot set our fees, so they may vary from Doctor to Doctor.

Patients are encouraged to pay their account in full on the day of the consult to obtain a discount on the gap fee.
All Pension and Health Care cardholders are bulk billed (except Saturdays $12.00 gap payment at these times on the day). Veterans excepted.

A full list of fees is available at reception.

Fees Effective from 1 NOVEMBER 2008


When the entire account is paid on the day the following fees apply:
Standard Consultation: $55.55 (patient gap $22.00)
Extended Consultation: $88.75 (patient gap $25.00)


If the GAP ONLY is paid on the day the following fees apply:
Standard Consultation : $60.55 (patient gap $27.00)
Extended Consultation : $93.75 (patient gap $30.00)


If an ACCOUNT is issued the following fees apply:
Standard Consultation : $65.55 (patient gap $32.00)
Extended Consultation : $98.75 (patient gap $35.00)

Pensioners, and Health Care Card Holders seen SATURDAY Mornings for consultations attract a $12.00 gap payment on the day. (Veterans excluded)

Outpatients seen after-hours at the Mt Barker Hospital and GP-Care Clinic (a new after-hours outpatients clinic operating from 1st August 2006) will be charged a standard minimum gap of $35.00 regardless of concession status (Veterans excluded). For more information click on view our 'After hours ' link.

Consultations are required for repeat prescriptions and repeat referrals. In these cases the patient will be bulk-billed unless other problems are discussed at the time of the consult.

For repeat prescriptions and referrals given by your Doctor, without a consultation a $10.00 fee applies.

PLEASE NOTE: A minimum 24hr notice of cancellation would be appreciated. Non-Attendance / Non-Cancellation fee of $50.00 for Hypnotherapy.

Back to table of contents.

Obstetrics

Various doctors in our practice have obstetric qualifications and will provide shared care with the support of specialist obstetricians and The Women's Children's Hospital.

Back to table of contents.

Other Allied Health Services

**Podiatry
**Bowen Therapy
**Physiotherapy
**Psychology
**Counselling


Please click on the Doctors and Staff link to read in more detail, the information on our other Allied Health Services that we offer within our Practice.

For all appointments and enquiries please book with the reception staff at our Hahndorf, Mt Barker and Woodside Surgeries.

Back to table of contents.

Out of Surgery Visits

House calls are made for emergencies, and the old and infirm only, and early bookings and indication of urgency is appreciated, thank you.

The doctors have admitting rights to the local private and public hospitals and our patients are visited daily when required. Regular visits and emergency calls are made to the various Nursing Homes and Hostels in the area.

Back to table of contents.

Repeat Prescriptions/Referrals

The Doctors follow the recommendations of the Royal College of G.P's and do not usually write prescriptions without seeing the patient. This ensures that you get the appropriate medication. Remember that some drugs, which are not prescribed and also some herbal remedies, may adversely react with current medication and therefore be quite dangerous. Let your doctor know!

All repeat prescriptions and repeat referrals to specialists require a consultation. These brief consultations for repeat prescriptions/referrals will be bulk billed.

Back to table of contents.

Sterilisation

All equipment, after each use, is cleaned and sterilised to the highest standard using the latest technology in autoclave sterilisation. Disposable needles are used for all procedures including accupuncture.

Back to table of contents.

Back to Top